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How to create all tickets view in Zendesk

November 2, 2020 by Tony Weedn Leave a Comment

Recently I moved from FreshDesk to Zendesk. The reason we moved over was because Zendesk is Fedramp certified and we need a bit higher security requirements for our clients.

As I got into the Zendesk platform I realized I could not find how to create a view that had all of our trouble tickets submitted so I did a bit of googling and figured it out.

Here are the steps to create a view that has all tickets in the view:

Step 1) Login to your Zendesk support account and go to settings:

Step 2) Go to manage people:

Step 3) Click on group:

Step 4) Create the group name: All Tickets > Add yourself as the agent > click create group

Step 5) Now go back to your Zendesk support settings > Views > Add view

Step 5) Now select group > is not > All Tickets > then click save

If you have followed all of these steps you should now have a view that allows you to see all your tickets whether open or closed within Zendesk.

Hope this helps!

Filed Under: Freedom Tagged With: all tickets zendesk, help desk how to, how to create all tickets view in zendesk, zendesk

Crash landing on Shark’s Tooth Golf Course

July 24, 2020 by Tony Weedn 6 Comments

Ten years ago today I crash landed an airplane on Shark’s Tooth Golf Course in Florida. It’s amazing to think it has already been ten years since this happened. The story behind this life-changing event has a great testimony of Faith, Unity, Love and Life (FULL) and I thought I would share. It is interesting that these four things spell the word FULL, because full is what the life of everyone involved in the crash has become. I know most don’t like reading really long blog posts, so I will try my best to make this as short as I can. If you just want to read the news story about the crash landing, you can read it here.

Justin and Rose Langham

This testimony begins with Justin and Rose Langham. You see, I met Justin and Rose at the same time they both met; our first week of college at Oklahoma Christian University. Justin and Rose fell in love and were married just 6 months prior to my wife and me. Tragically, on Valentine’s Day 2010, Rose passed away suddenly from a brain aneurysm. During this trial, Justin was in the Air Force and stationed in Florida as well–just a few short miles away from where I was stationed–but neither of us knew this. We soon got in contact and began to spend a lot of time together. My wife was away finishing her final semester of nursing school, and Justin was going through the hardest trial of his life, so as any good friend would do, I just tried to spend quality time with him doing things that made him smile. One of the things he always wanted to do was fly an airplane, so that’s what we did. Justin and I would rent planes from the Destin airport and fly up and down the beach or maybe do a lunch-and-back to Dauphin Island airport.

[Read more…] about Crash landing on Shark’s Tooth Golf Course

Filed Under: Blog, Faith, Family, Friends, Love, Marriage Tagged With: Crash Landing, Faith, FULL, Life, love, Sharks Tooth Golf Course, Tony Weedn, Unity

We got egged!

April 10, 2020 by Tony Weedn Leave a Comment

So a few nights ago as we were putting the kids down for bed when the doorbell rang. Now it wasn’t a normal type of ring it was one of those rings where they push the button as fast as they can over and over. I just happened to be standing close to the front door.

I opened the door pretty quickly just in time to see these little feet running away squealing loudly that I had seen them. They ran as fast as they could and got into their parents car and drove off.

We had been egged!

Now this wasn’t a bad egging it was very good. There posted on our door was a sign that read:

Our kids loved searching through the yard for the 12 eggs with the neat treasures inside along with one empty representing Jesus raising from the dead.

With all the upheaval in this world this was such a fun, loving and thoughtful idea that we decided to pay it forward to a few friends of ours and we egged their houses as well.

Many of them have egged us back and it’s been really fun since we can’t all hang out together right now.

With COVID-19 many people are stuck inside and this was a fun thing that kept our social distancing that we were able to do with our family.

Maybe you are looking to do something fun like this with your family. Well thanks to HappyHomeFairy.com here is a free easter egging template they have created that you can download and print out and then go egg your friends house.

Happy egging…

Filed Under: Uncategorized Tagged With: Easter, Egg, Egg your friends, He is Risen

Giving Back to Enid, OK

March 21, 2020 by Tony Weedn 3 Comments

Dear citizens of Enid, Oklahoma (And anyone else reading)

I’ve already received messages about people losing their jobs and some are in panic mode and I want to take a few minutes and give you hope. As a matter of fact before you get done watching our live stream from 21 March through EnidBuzz.com you could have actually already made money if you listened to what I said.

Step 1) Get a free stock by going here (That’s correct when you signup you get a free stock could be Apple, Google, NetFlix, Facebook but you will get it for free) Please post which stock you got in the comments below.

Step 2) If you are doing okay financially and want to help employ citizens of Enid Click here to donate

Step 3) I will be sending out how to courses for specific local businesses and how to setup an online store and accept food orders for deliveries if you want those updates signup here

Step 4) If you want to learn about how to make money online even further Ryan Deiss one of the top internet marketers in the world is giving access to all of his trainings through March 31st. This is worth millions to be honest. Click here to get those classes for free

Step 5) If you are out of work and live in Enid, Oklahoma please signup for my updates and I will send work you way the best I can. Click here to signup

Please check back with this page soon. I will be updating it as we move forward. We can do this Enid! God bless you!

Filed Under: Uncategorized

Spontaneous Baptism & Marriage

September 14, 2019 by Tony Weedn Leave a Comment

During a worship service 130 people came forward to put on Christ in baptism. This beautiful couple Daniel and Lexie were engaged to be married and decided to get baptized together. Watch the video below to see what happens.

Filed Under: Blog, Faith, Family, Freedom, Jesus Christ, Love, Marriage Tagged With: baptism, Daniel and Lexie, marriage

An Ode to America written by Cornel Nistorescu

September 11, 2019 by Tony Weedn 2 Comments

An Ode to America written by Cornel Nistorescu

Excerpt from a Romanian Newspaper published after the 9/11 attack on America.

We rarely get a chance to see another country’s editorial about the USA.

Read this excerpt from a Romanian Newspaper.  The article was written by Mr.  Cornel Nistorescu and published under the title ‘C’ntarea Americii, meaning ‘Ode To America ‘) in the Romanian newspaper Evenimentulzilei ‘The Daily Event’ or ‘News of the Day’;

~An Ode to America ~

Why are Americans so united? They would not resemble one another even if you painted them all one color! They speak all the languages of the world and form an astonishing mixture of civilizations and religious beliefs. Still, the American tragedy turned three hundred million people into a hand put on the heart.

Nobody rushed to accuse the White House, the Army, or the Secret Service that they are only a bunch of losers.
Nobody rushed to empty their bank accounts.
Nobody rushed out onto the streets nearby to gape about.
Instead the Americans volunteered to donate blood and to give a helping hand.

After the first moments of panic, they raised their flag over the smoking ruins, putting on T-shirts, caps and ties in the colors of the national flag.  They placed flags on buildings and cars as if in every place and on every car a government official or the president was passing.  On every occasion, they started singing: ‘God Bless America!’

I watched the live broadcast and rerun after rerun for hours listening to the story of the guy who went down one hundred floors with a woman in a wheelchair without knowing who she was, or of the Californian hockey player, who gave his life fighting with the terrorists and prevented the plane from hitting a target that could have killed other hundreds or thousands of people.

How on earth were they able to respond united as one human being? Imperceptibly, with every word and musical note, the memory of some turned into a modern myth of tragic heroes.  And with every phone call, millions and millions of dollars were put into a collection aimed at rewarding not a man or a family, but a spirit, which no money can buy.

What on earth can unite the Americans in such a way? Their land? Their history? Their economic Power? Money?

I tried for hours to find an answer, humming songs and murmuring phrases with the risk of sounding commonplace, I thought things over, I reached but only one conclusion…  Only freedom can work such miracles.

Cornel Nistorescu

Filed Under: Blog, Faith, Freedom, Love Tagged With: 9/11, An Ode to America written by Cornel Nistorescu, Cornel Nistorescu, Tony Weedn

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  • How to create all tickets view in Zendesk
  • Crash landing on Shark’s Tooth Golf Course
  • We got egged!
  • Giving Back to Enid, OK
  • Spontaneous Baptism & Marriage

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How to create all tickets view in Zendesk
Crash landing on Shark's Tooth Golf Course
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Giving Back to Enid, OK
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