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How to create all tickets view in Zendesk

November 2, 2020 by Tony Weedn Leave a Comment

Recently I moved from FreshDesk to Zendesk. The reason we moved over was because Zendesk is Fedramp certified and we need a bit higher security requirements for our clients.

As I got into the Zendesk platform I realized I could not find how to create a view that had all of our trouble tickets submitted so I did a bit of googling and figured it out.

Here are the steps to create a view that has all tickets in the view:

Step 1) Login to your Zendesk support account and go to settings:

Step 2) Go to manage people:

Step 3) Click on group:

Step 4) Create the group name: All Tickets > Add yourself as the agent > click create group

Step 5) Now go back to your Zendesk support settings > Views > Add view

Step 5) Now select group > is not > All Tickets > then click save

If you have followed all of these steps you should now have a view that allows you to see all your tickets whether open or closed within Zendesk.

Hope this helps!

Filed Under: Freedom Tagged With: all tickets zendesk, help desk how to, how to create all tickets view in zendesk, zendesk

Spontaneous Baptism & Marriage

September 14, 2019 by Tony Weedn Leave a Comment

During a worship service 130 people came forward to put on Christ in baptism. This beautiful couple Daniel and Lexie were engaged to be married and decided to get baptized together. Watch the video below to see what happens.

Filed Under: Blog, Faith, Family, Freedom, Jesus Christ, Love, Marriage Tagged With: baptism, Daniel and Lexie, marriage

An Ode to America written by Cornel Nistorescu

September 11, 2019 by Tony Weedn Leave a Comment

An Ode to America written by Cornel Nistorescu

Excerpt from a Romanian Newspaper published after the 9/11 attack on America.

We rarely get a chance to see another country’s editorial about the USA.

Read this excerpt from a Romanian Newspaper.  The article was written by Mr.  Cornel Nistorescu and published under the title ‘C’ntarea Americii, meaning ‘Ode To America ‘) in the Romanian newspaper Evenimentulzilei ‘The Daily Event’ or ‘News of the Day’;

~An Ode to America ~

Why are Americans so united? They would not resemble one another even if you painted them all one color! They speak all the languages of the world and form an astonishing mixture of civilizations and religious beliefs. Still, the American tragedy turned three hundred million people into a hand put on the heart.

Nobody rushed to accuse the White House, the Army, or the Secret Service that they are only a bunch of losers.
Nobody rushed to empty their bank accounts.
Nobody rushed out onto the streets nearby to gape about.
Instead the Americans volunteered to donate blood and to give a helping hand.

After the first moments of panic, they raised their flag over the smoking ruins, putting on T-shirts, caps and ties in the colors of the national flag.  They placed flags on buildings and cars as if in every place and on every car a government official or the president was passing.  On every occasion, they started singing: ‘God Bless America!’

I watched the live broadcast and rerun after rerun for hours listening to the story of the guy who went down one hundred floors with a woman in a wheelchair without knowing who she was, or of the Californian hockey player, who gave his life fighting with the terrorists and prevented the plane from hitting a target that could have killed other hundreds or thousands of people.

How on earth were they able to respond united as one human being? Imperceptibly, with every word and musical note, the memory of some turned into a modern myth of tragic heroes.  And with every phone call, millions and millions of dollars were put into a collection aimed at rewarding not a man or a family, but a spirit, which no money can buy.

What on earth can unite the Americans in such a way? Their land? Their history? Their economic Power? Money?

I tried for hours to find an answer, humming songs and murmuring phrases with the risk of sounding commonplace, I thought things over, I reached but only one conclusion…  Only freedom can work such miracles.

Cornel Nistorescu

Filed Under: Blog, Faith, Freedom, Love Tagged With: 9/11, An Ode to America written by Cornel Nistorescu, Cornel Nistorescu, Tony Weedn

Prayer request

April 12, 2014 by admin 10 Comments

Friend or Family,

You got to this page because we are requesting prayer for 7 days. You might be wondering what we are needing prayer for. Basically it has to do with two celebrities and a mobile app. I know this might sound odd to some of you, but we are requesting prayers for humility, wisdom, patience and love as we move forward with the opportunity in the next few weeks. If you are willing to commit to praying for me, Haylee and our Family for the next 7 days please enter your info below and I will send you specifics on what we need prayer on. Thank you in advance for your prayers.

Blessings,
Tony<><

**Signup form disabled list now private**

Filed Under: Blog, Faith, Family, Finances, Freedom, Friends Tagged With: prayer request

Marry Me Again

December 14, 2013 by admin Leave a Comment

“Marry Me Again” Song by Tony Weedn available on iTunes and Amazon

My wife left me seven years into marriage!…Take just a moment to ponder that.

Ok so my wife left me seven years into marriage. Here I thought I was a great husband meeting all of her needs by providing a good living, a home, a car, an education, food, clothing, stuff…Those “needs” weren’t what she really needed. I’m writing this on the day of our 11 year wedding anniversary and YES we are still together so you can keep readingĀ knowing that there is a great ending. [Read more…] about Marry Me Again

Filed Under: Blog, Faith, Family, Freedom, Friends, Love, Marriage Tagged With: featured, marry me again, song for haylee, Tony Weedn

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