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all tickets zendesk

How to create all tickets view in Zendesk

November 2, 2020 by Tony Weedn Leave a Comment

Recently I moved from FreshDesk to Zendesk. The reason we moved over was because Zendesk is Fedramp certified and we need a bit higher security requirements for our clients.

As I got into the Zendesk platform I realized I could not find how to create a view that had all of our trouble tickets submitted so I did a bit of googling and figured it out.

Here are the steps to create a view that has all tickets in the view:

Step 1) Login to your Zendesk support account and go to settings:

[Read more…] about How to create all tickets view in Zendesk

Filed Under: Freedom Tagged With: all tickets zendesk, help desk how to, how to create all tickets view in zendesk, zendesk

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